-->Thomann Call Centre, Sarah Siren
. What can I do for you?
=> I’d like to
about the latest offer of guitars and drums in your
catalogue. Could you put me through
the sales department, please?
--> Who’s
, please?
=> This is Bill Drastal
Miller & Sons in Brighton/England.
--> I’m sorry, but Mr Thomann isn’t
at the moment. Can I take a
?
=> Oh yes, please. Miller & Sons is a large music
here in Brighton and I’m
calling for
information on keyboards, drums and percussion sets.
--> Are you thinking of any
brand?
=> Oh no, not at all. But we want good,
quality and
prices.
--> OK. No problem. Let me just
. l’lI send you our brochure ‘Hot deals’
which tells you about all our special
.
=> That’s fine. How long does it usually
?
--> We normally send it by post, but we can send it by fax if you
.
=> Fax would be better. Our fax number is 0044
Britain and then 1273-1948.
--> So that’s Bill Drastal from Miller & Sons - 0044 for Britain and then 1273-1948.
=> Right. By the way, do you
any quantity
?
--> Our prices are very,
especially for you in Britain because of the
exchange rate. How big is your
?
=> We are considering a
order - about 100 drum and percussion sets
and the same number for each of several different keyboard models.
--> Oh, that’s
a lot. I think in this case, a quantity discount could be
.
I’Il let Mr Thomann know and he’ll get
to you
that.
=> That would be
. Our telephone number is the same as our fax number.
--> All right. Thank you for calling. Goodbye.
=> Goodbye.